top of page

Solar Warranty: Everything You Need to Know About Filing a Claim

If you're a solar homeowner, you're probably aware of the benefits that come with this clean and renewable energy source. 

However, you may also be aware of the challenges that come with solar, including the issue of solar panel warranty claims.

Unfortunately, due to the failure of many solar retailers and manufacturers in the industry, the majority of solar homeowners are left wondering what happens to their warranties. If you're in this situation, don't worry - we're here to help.

At Australian Solar Doctors, we understand the challenges that homeowners face when it comes to solar warranty claims. 

That's why we offer a range of services designed to help homeowners navigate the process and get the support they need. 

Whether you're dealing with a faulty solar panel, an inverter issue, or any other type of problem, our team of experts is here to assist you every step of the way.


Invalid Solar Warranties and the Costly Consequences for Homeowners


The issue of solar warranty claims has become a major concern for many homeowners in recent years. 

As the solar industry has grown and evolved, many companies have come and gone, leaving customers unsure about the status of their warranties. 

In some cases, homeowners have discovered that their solar panel warranty is no longer valid due to the bankruptcy or closure of the company that provided them. 

This can be a frustrating and stressful experience for anyone, especially if they're facing costly repairs or replacements as a result.


Our Experts Guide You Through the Solar Warranty Process


At Australian Solar Doctors, we have extensive experience in handling solar warranty claims. 

Our team of experts has helped countless homeowners across the country get the support they need to address issues with their systems. 

We pride ourselves on providing exceptional customer service and working diligently to ensure that our clients are satisfied with the outcome of their claims.

We also provide other services like Solar panel monitoringSolar inverter repairsSolar Insurance, and Solar grid connections.


Effortlessly Navigate the Claims Process & Find the Solar Solutions You Need


If you need to file a solar warranty claim, the process can seem daunting at first. However, with the right support and guidance, it doesn't have to be. 

Here's how our process works:

  • Contact us: The first step is to get in touch with our team. You can do this by phone, email, or through our website. We'll ask you for some basic information about your solar system, including the make and model of your solar panels and any other relevant details.

  • Provide documentation: In order to process your claim, we'll need some documentation from you. This may include your original warranty agreement, any invoices or receipts for repairs or replacements, and any other relevant information.

  • Evaluation: Once we have all the necessary information, we'll evaluate your claim and determine whether it's covered under your solar panel warranty. If it is, we'll move on to the next step. If it's not, we'll explain why and provide you with any other options that may be available.

  • Resolution: If your claim is covered under your solar warranty, we'll work with you to find a resolution. This may involve repairs, replacements, or other solutions, depending on the nature of the problem.


  • What is not typically covered under a solar warranty?
    Solar warranties typically do not cover damage caused by weather events, accidents, or improper installation. Additionally, a solar inverter warranty will not necessarily cover every issue related to the inverter, which is responsible for converting the DC power generated by the panels into usable AC power.
  • How long do solar panel warranties typically last?
    Solar warranties can range in length from 10 to 25 years or more, depending on the manufacturer and the terms of your agreement. It's important to review the specifics of your solar warranty to understand what is covered and for how long. When purchasing a solar panel system, it's important to understand the different types of warranties that come with it. There are two main types of solar panel warranties: product warranties and performance warranties. The product warranty typically covers defects and malfunctions in the solar panels themselves, while the performance warranty guarantees that the panels will produce a certain amount of power over a set period of time. Both types of solar warranties are usually provided by the solar panel manufacturer. It's also important to make sure you have an installation warranty, which covers any issues that may arise due to improper installation of the solar panels.
  • How do I know if my solar warranty is still valid?
    The best way to determine the status of your warranty is to review the terms of your agreement and contact the manufacturer directly. If the manufacturer has gone out of business, you may need to contact a third-party warranty provider or explore other options for support.
  • What should I do if I need to file a solar warranty claim?
    If you need to file a solar warranty claim, the first step is to contact your manufacturer or the warranty provider listed in your agreement. They will guide you through the process and let you know what documentation you need to provide.
  • How long does it take to process a solar warranty claim?
    The timeline for processing a solar warranty claim can vary depending on the manufacturer and the specifics of your situation. It's best to contact your warranty provider to understand their timeline and any potential delays that may occur.
bottom of page