Common Faults
Inverter Faults
Error codes may appear on the LCD screen. Each inverter manufacturer has their own error codes which relate to the fault...
Water Ingress In Isolators
Water with any electrical equipment usually results in failure and a potential risk of fire... The problem with dc systems is that...
Burnt Out MC4 Plugs
Incorrect installation or crimping of internal pin leads to burning out or melted plugs...
Panel Defects
Hot spots usually caused by poor manufacturing – soldered joints or cracks within the solar cell...
Meter Not Configured
This is usually shown on the electrical bill as ‘solar feed in’ with a tariff. The standard feed in tariff in Victoria is now 6.7 cents...
Services We Offer
Solar Servicing & Maintenance
Much like vehicles, your solar power systems regular maintenance and servicing in order for them to work efficiently. Preventative maintenance not only helps maintain maximum safety but can also ensure that potential problems are detected as early as possible – before they become too costly to repair.
Solar Monitoring
All of our new solar systems and replaced inverters come with online monitoring, so you can rest easy knowing that your system is being monitored in real-time for optimum performance.
Warranty Claims
Unfortunately, due to the failure of many solar retailers and manufacturers in the industry, the majority of solar homeowners have are left wondering what happens to their warranties. If you would like to obtain more specific information pertaining to your system or you would like to learn more about the available warranty support, we're here to help!
Insurance Claims
Our team of experts can walk you through the whole process and arrange the necessary site report and any quotes that will be needed for you to file your insurance claim. In some instances, we can get this report is covered by your house insurance.
Grid Connection & Metering Reconfiguration
We have had many calls from solar homeowners who do not understand why they cannot see any solar on their electricity bills. As an ASD client, you can have access to a special software that allows you to accurately and quickly detect or determine system failures, faults or even reasons for under-performance. When your system is performing optimally, you will obtain the most value for money from your solar investment.
Why Choose Us
Having a solar energy system installed should be considered as a long-term investment on your property, and we're here to make sure that its level of performance remains as consistent and efficient as possible.
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Australian Solar Doctors are Clean Energy Council (CEC) accredited installers endorsed by Australian Solar Council and Master Electricians, which means all of our installations are completed according to the strictest requirements of the solar power industry. ​ And with 15+ industry experience, you can have complete confidence knowing that you are receiving the right advice at the right value.
We understand that it can be very confusing and frustrating for solar homeowners to find the answers they require, and being in the industry for more than 15 years means we have been able to set up relationships along the way to ensure our clients get the necessary support and guidance to get back on track.
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If you would like to learn more about how we can assist you with any aspects relating to your solar system or would like to book a maintenance call, get in touch with us today.
We will assist you in ensuring that your solar system will be able to provide you with sufficient energy for many years to come.